As our team looks back on this year’s NatCon in St. Louis, we’re grateful for the opportunity to connect with so many committed care teams. Conferences like NatCon held by the National Council for Mental Wellbeing give us the chance to speak with a variety of providers and payers who work every day to fortify mental and behavioral health services across the country. While speaking with clinical and operational teams spanning across hundreds of organizations, we put together a few key takeaways from this year’s conference: 

Care Teams Need More Bandwidth 

Surprised by this? Probably not. From Texas to Hawaii to Boston and back, every care team we spoke with is working diligently to do more with less. Tasked with documentation, stakeholder reporting, clinical care, and daily administrative needs, the care teams we spoke with are often understaffed and working overtime to maintain their workloads. Care teams coordinate care across providers 24/7, so the ability to maintain longitudinal patient records updated with near real-time patient data give teams a roadmap that drives better care. The ability to automate workflows isn’t new in healthcare… but not all organizations can access tools that automate tasks reliably. Our team enjoyed sharing Sevida’s ability to organize care managers of daily tasks, alert gaps in care, ADTs, and more to streamline care functions. 

Reports or it didn’t happen…

Providers, states, and stakeholders… oh my! Care teams, providers, payers, and operational teams all need reports to be accurate, inclusive of encounter, clinical, quality and other data (such as SDOH) to truly tell the story of the quality of care that clients receive at BHCs. CCBHCs and FQHCs of all sizes desperately need comprehensive data management platforms like Sevida that snag data from every source and act as a single point of truth for accurate reporting — to save time, drive efficiency, and help them calculate the care they’re delivering to receive funding. 

More Data Doesn’t Have to Mean More Problems 

There’s no shortage of healthcare data but if busy care teams, clinical directors, COOs, or clinicians cannot access whole-person data for their clients: more data means more problems. The last thing teams need is another silo to store data…so using a platform to organize limitless amounts of data and build comprehensive analytics and reporting is paramount. Bonus if those analytics and data points connect into a care management tool that syncs screening, diagnosis, and risk assessment to workflows! 

“It took me an entire week to tell my stakeholders how many of my clients currently have an autism diagnosis” – NatCon Attendee 

Community Support Services Require Connectivity 

CCBHCs are designed to ensure access to coordinated services across communities. These valuable resources work in harmony to support whole-person care including behavioral health care, physical health care, social services, and other systems. Utilizing a core care management platform to connect services saves time and improves care experiences. Imagine: syncing care teams who have access to longitudinal patient records with outpatient primary care services and psychiatric rehabilitation scheduling needs in just a matter of clicks! 

Always Make Time for Fun 

It was a windy day for our New York-native Sales Director, Tanya Mazarowski, to head to the top of the Gateway Arch… but that didn’t keep her from experiencing what’s arguably the best view in St. Louis. It’s always fun to wrap an insightful conference with a bit of sight seeing.



What were your NatCon24 takeaways? If you’d like to connect for a look at Sevida, and to discuss how our platform can serve your CCBHC please drop us a line!